MTG Hellas Privacy Policy & Cookies​

We are here to answer any question you may have.

We are here to answer any question you may have.

    MTG Hellas Privacy Policy & Cookies

    MTG AG Privacy Policy Cookies
    1. An overview of data protection
    General information

    The following information will provide you with an easy to navigate overview of what will happen with your personal data when you visit our website. The term „personal data“ comprises all data that can be used to personally identify you. For detailed information about the subject matter of data protection, please consult our Data Protection Declaration, which we have included beneath this copy.

    Data recording on our website
    Who is the responsible party for the recording of data on this website(i.e. the „controller“)?

    The data on this website is processed by the operator of the website, whose contact information is available under section „Information Required by Law“ on this website.

    How do we record your data?

    We collect your data as a result of your sharing of your data with us. This may, for instance be information you enter into our contact form. Our IT systems automatically record other data when you visit our website. This data comprises primarily technical information (e.g. web browser, operating system or time the site was accessed). This information is recorded automatically when you access our website.

    What are the purposes we use your data for?

    The information is generated to guarantee the error free provision of the website.

    What rights do you have as far as your information is concerned?

    You have the right to receive information about the source, recipients and purposes of your archived personal data at any time without having to pay a fee for such disclosures. You also have the right to demand that your data are rectified, blocked or eradicated. Please do not hesitate to contact us at any time under the address disclosed in section „Information Required by Law“ on this website if you have questions about this or any other data protection related issues. You also have the right to log a complaint with the competent supervising agency. Moreover, under certain circumstances, you have the right to demand the restriction of the processing of your personal data. For details, please consult the Data Protection Declaration under section „Right to Restriction of Data Processing.“

    2. General information and mandatory information

    The operators of this website and its pages take the protection of your personal data very seriously. Hence, we handle your personal data as confidential information and in compliance with the statutory data protection regulations and this Data Protection Declaration.

    Whenever you use this website, a variety of personal information will be collected. Personal data comprises data that can be used to personally identify you. This Data Protection Declaration explains which data we collect as well as the purposes we use this data for. It also explains how, and for which purpose the information is collected.

    We herewith advise you that the transmission of data via the Internet (i.e. through e-mail communications) may be prone to security gaps. It is not possible to completely protect data against third party access.

    Information about the responsible party (referred to as the „controller“ in the GDPR)

    The data processing controller on this website is:

    MTG Hellas
    Par. Leof. Vouliagmenis 62
    16452 Argyroupoli
    Phone: +30 2109915400
    eMail: [email protected]

    The controller is the natural person or legal entity that single-handedly or jointly with others makes decisions as to the purposes of and resources for the processing of personal data (e.g. names, e-mail addresses, etc.).

    Revocation of your consent to the processing of data

    A wide range of data processing transactions are possible only subject to your express consent. You can also revoke at any time any consent you have already given us. To do so, all you are required to do is sent us an informal notification via e-mail. This shall be without prejudice to the lawfulness of any data collection that occurred prior to your revocation.

    Right to object to the collection of data in special cases; right to object to direct advertising (Art. 21 GDPR)
    In the event that data are processed on the basis of Art. 6 Sect. 1 lit. e or f GDPR, you have the right to at any time object to the processing of your personal data based on grounds arising from your unique situation. This also applies to any profiling based on these provisions. To determine the legal basis, on which any processing of data is based, please consult this Data Protection Declaration. If you log an objection, we will no longer process your affected personal data, unless we are in a position to present compelling protection worthy grounds for the processing of your data, that outweigh your interests, rights and freedoms or if the purpose of the processing is the claiming, exercising or defense of legal entitlements (objection pursuant to Art. 21 Sect. 1 GDPR).
    If your personal data is being processed in order to engage in direct advertising, you have the right to at any time object to the processing of your affected personal data for the purposes of such advertising. This also applies to profiling to the extent that it is affiliated with such direct advertising. If you object, your personal data will subsequently no longer be used for direct advertising purposes (objection pursuant to Art. 21 Sect. 2 GDPR).
    Right to log a complaint with the competent supervisory agency

    In the event of violations of the GDPR, data subjects are entitled to log a complaint with a supervisory agency, in particular in the member state where they usually maintain their domicile, place of work or at the place where the alleged violation occurred. The right to log a complaint is in effect regardless of any other administrative or court proceedings available as legal recourses.

    Right to data portability

    You have the right to demand that we hand over any data we automatically process on the basis of your consent or in order to fulfil a contract be handed over to you or a third party in a commonly used, machine readable format. If you should demand the direct transfer of the data to another controller, this will be done only if it is technically feasible.

    SSL and/or TLS encryption

    For security reasons and to protect the transmission of confidential content, such as purchase orders or inquiries you submit to us as the website operator, this website uses either an SSL or a TLS encryption program. You can recognize an encrypted connection by checking whether the address line of the browser switches from „http://“ to „https://“ and also by the appearance of the lock icon in the browser line.

    If the SSL or TLS encryption is activated, data you transmit to us cannot be read by third parties.

    Information about, blockage, rectification and eradication of data

    Within the scope of the applicable statutory provisions, you have the right to at any time demand information about your archived personal data, their source and recipients as well as the purpose of the processing of your data. You may also have a right to have your data rectified, blocked or eradicated. If you have questions about this subject matter or any other questions about personal data, please do not hesitate to contact us at any time at the address provided in section „Information Required by Law.“

    Right to demand processing restrictions

    You have the right to demand the imposition of restrictions as far as the processing of your personal data is concerned. To do so, you may contact us at any time at the address provided in section „Information Required by Law.“ The right to demand restriction of processing applies in the following cases:

    In the event that you should dispute the correctness of your data archived by us, we will usually need some time to verify this claim. During the time that this investigation is ongoing, you have the right to demand that we restrict the processing of your personal data.

    • If the processing of your personal data was/is conducted in an unlawful manner, you have the option to demand the restriction of the processing of your data in lieu of demanding the eradication of this data.
    • If we do not need your personal data any longer and you need it to exercise, defend or claim legal entitlements, you have the right to demand the restriction of the processing of your personal data instead of its eradication.
    • If you have raised an objection pursuant to Art. 21 Sect. 1 GDPR, your rights and our rights will have to be weighed against each other. As long as it has not been determined whose interests prevail, you have the right to demand a restriction of the processing of your personal data.

    If you have restricted the processing of your personal data, these data – with the exception of their archiving – may be processed only subject to your consent or to claim, exercise or defend legal entitlements or to protect the rights of other natural persons or legal entities or for important public interest reasons cited by the European Union or a member state of the EU.

    Duration of storage

    Personal data will be deleted after expiry of the statutory retention period, if they are no longer required for contract fulfillment or contract initiation.

    Legal basis of processing

    If you have given us consent to process your personal data for a specific purpose, the processing is performed on the basis of Art. 6 para. 1 a GDPR. If such processing is necessary in order to fulfill or initiate a contract with you, the processing is based on Article 6 (1) (b) GDPR. In some cases, z. For example, in order to fulfill tax obligations, we may be subject to a legal obligation to process personal data. The legal basis for this in such cases is Article 6 (1) (c) GDPR. In rare cases, processing may also be done to protect vital interests of you or another natural person. In this exceptional case, processing takes place on the basis of Art. 6 para. 1 d GDPR. Finally, processing operations can also be based on Art. 6 para. 1 f of the GDPR. This is the case if the processing is to safeguard a legitimate interest for our company or a third party, unless your interests, fundamental rights and fundamental freedoms prevail. Such a legitimate interest can already be accepted if you are a customer of ours. If the processing of personal data is based on Art. 6 (1) (f) GDPR, our legitimate interest is the performance of our business activities.


    We as the controller have taken technical and organizational security measures in accordance with Art. 32 GDPR. This includes in particular measures to ensure the confidentiality, integrity and availability of the data. In addition, we have established processes that ensure the protection of data subject rights, the deletion of personal data and an immediate response to the threat to such data. In addition, we ensure the protection of personal data already in the development and selection of hardware and software in accordance with the principles of Art. 25 GDPR. All of our employees and persons involved in data processing are obliged to comply with the General Data Protection Regulation and other data protection laws as well as the confidential handling of personal data.
    In the case of the collection and processing of personal data, the information is transmitted in encrypted form in order to prevent misuse of the data by third parties. Our hedging measures are continuously revised in line with technological developments. Nevertheless, Internet-based data transmissions can in principle have security gaps so that absolute protection cannot be guaranteed.

    Change of our privacy policy

    We reserve the right to change our security and privacy practices to the extent required by technical developments. In these cases, we will also adapt our privacy policy accordingly. Please therefore take note of the current version of our privacy policy.

    3. Recording of data on our website

    Websites and its pages sometimes use so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. The purpose of cookies is to make our website more user friendly, effective and more secure. Cookies are small text files that are placed on your computer and stored by your browser.

    Our Internet pages use exclusively so-called technical “cookies”. They are stored temporarily for the duration of a session (session cookies) on your end device. Session cookies are automatically deleted at the end of your visit.

    The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimised provision of his services. If a corresponding consent has been requested (e.g. consent to the storage of cookies), the processing will be carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR; the consent can be revoked at any time.

    You can set your browser so that you are informed about the setting of cookies and allow cookies only in individual cases, exclude the acceptance of cookies for specific cases or in general and activate the automatic deletion of cookies when closing the browser.

    Server log files

    The provider of this website and its pages automatically collects and stores information in so-called server log files, which your browser communicates to us automatically. The information comprises:

    • The type and version of browser used
    • The used operating system Referrer URL
    • The hostname of the accessing computer
    • The time of the server inquiry
    • The IP address

    This data is not merged with other data sources.

    This data is recorded on the basis of Art. 6 Sect. 1 lit. f GDPR. The operator of the website has a legitimate interest in the technically error free depiction and the optimization of the operator’s website. In order to achieve this, server log files must be recorded.


    If you use external links offered within our website, this privacy policy does not extend to these links. Insofar as we offer links, we assure that at the time of the link setting no violations of the applicable law on the linked websites were identified. However, we have no influence on the compliance of other providers with privacy and security regulations. Therefore, please inform yourself on the websites of the other providers also about the privacy statements provided there.

    Children and adolescents

    Persons under the age of 18 should not submit any personal data to us without the consent of their parents or guardians. We do not request personal information from children and adolescents, do not collect them and do not disclose them to third parties.

    Request by e-mail or telephone

    If you contact us by e-mail or telephone your request, including all resulting personal data (name, request) will be stored and processed by us for the purpose of processing your request. We do not pass these data on without your consent. The processing of these data is based on Art. 6 para. 1 lit. b GDPR, if your request is related to the execution of a contract or if it is necessary to carry out pre-contractual measures. In all other cases, the processing is based on your consent (Article 6 (1) a GDPR) and/or on our legitimate interests (Article 6 (1) (f) GDPR), since we have a legitimate interest in the effective processing of requests addressed to us.The data sent by you to us via contact requests remain with us until you request us to delete, revoke your consent to the storage or the purpose for the data storage lapses (e.g. after completion of your request). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.

    4. Social media

    MTG does not set social media plugins, but so-called social bookmarks. These are only included on a website as a link to the corresponding services. After clicking on the integrated graphic, the user will be redirected to the website of the respective provider.

    This means that when you visit our website, no personal data will be passed on to the providers. The providers recognize you via the marking on the box by its initial letter or logo. We offer you the possibility to communicate directly with the provider via the button. Only if you click on the selected field and activate it, the provider receives the information that you have visited the corresponding website of our online offer. In addition, the personal data will be transmitted.

    We currently use the following social bookmarks: Facebook, Twitter, LinkedIn.

    In the case of Facebook and Xing, according to the respective providers in Germany, the IP address is anonymized immediately after collection. By activating the Social Bookmark, personal data will be transmitted by you to the respective provider and stored there (with US providers in the USA). Since the provider collects data, especially via cookies, we recommend that you delete all cookies before clicking on the grayed-out box via the security settings of your browser.

    We have no influence on the collected data and data processing processes, nor are we aware of the full scope of the data collection, the purposes of the processing and the storage periods. We also do not have any information on the deletion of the collected data by the provider.

    The provider stores the data collected about you as a user profile and uses it for the purposes of advertising, market research and/or customizing the design of its website. Such an evaluation is carried out in particular (also for unlogged users) for the presentation of demand-oriented advertising and in order to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, whereby you must contact the respective provider in order to exercise this. Through the Social Bookmarks, we offer you the opportunity to interact with social networks and other users, so that we can improve our offer and make it more interesting for you as a user.

    The data is passed on regardless of whether you have an account with the provider and are logged in there. If you are logged in to the provider, your data collected by us will be assigned directly to your existing account with the provider. If you press the activated button and, for example, link to the page, the provider also stores this information in your user account and communicates it publicly to your contacts. We recommend that you log out regularly after using a social network, but especially before activating the button, as this way you can avoid assigning data to your profile with the provider.

    Further information on the purpose and scope of the data collection and its processing by the provider can be found in the data protection declarations of these providers. There you will also receive further information about your rights in this regard and setting options to protect your privacy.

    Addresses of the respective social bookmark providers and URL with their privacy policy:

    5. Images